BST CONNECT

A Customer Relationship Management System
for
Blaise Scientific Trading

Brief History Of Blaise Scientific Trading

Blaise-Scientific Trading is a local company engaged in the distribution of laboratory equipment and supplies primarily for Water and Environmental Analysis.

Exclusive Distributor of Palintest in the Philippines.

Established on June 16, 2016.

Registered in DTI as Sole Proprietorship.

Their existing customers are Government agencies such as Water Districts, Department of Health (DOH), Bureau of Fisheries & Aquatic Resources (BFAR), Department of Science and Technology (DOST), Laguna Lake Development Authority (LLDA), Public Hospitals, Academe and etc. For Private entities such as Concessionaires like Macro Asia, Manila Water, Maynilad, Prime Water Infrastructure, High Rise buildings, Private Hospitals and etc.

DTI Permit
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Mayor's Permit 2019
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Tax Clearance
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BIR Registration
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Background of the Problem

General Problem

How to develop a BST Connect: A CRM System for Blaise-Scientific Trading that will help improve customer management to convert leads into sales.

Specific Problems

  • How to develop a marketing module that will configure an online marketing campaign to attract possible customers
  • How to develop a sales quotation module that will automatically generate the prices of the items
  • How to develop a lead-conversion module that will monitor the conversion of leads into a sales opportunity
  • How to develop a consultation module that will accommodate the customer’s concerns
  • How to develop a payment module that will allow the customers to pay online
  • How to develop a report module that will generate pertinent reports

Overview of the current state of the technology

General Objective

To develop a BST Connect: A CRM System for Blaise-Scientific Trading that will help to improve customer management to convert leads into sales with their existing and potential customers

Specific Objectives

  • To develop a marketing module that will configure an online marketing campaign to attract possible customers
  • To develop a sales quotation module that will automatically generate the prices of the items
  • To develop a lead-conversion module that will monitor the conversion of leads into a sales opportunity
  • To develop a consultation module that will accommodate the customer’s concerns
  • To develop a payment module that will allow the customers to pay online
  • To develop a report module that will generate pertinent reports

Scopes and Limitations of the Study